1. Acceptance of Terms
By accessing and using the services of Winox (NITIN SPINNERS LTD), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Company Information
These terms govern the use of services provided by:
- Company Name: NITIN SPINNERS LTD
- Brand Name: Winox
- Address: 1GROUND FLOOR, BUDH VIHAR,NEW MAIN RAOD, NORTH WEST DELHI,, DELHI,, 110086
- Contact: +91 9934565854 | contact@Winox.shop
3. Services Offered
Winox provides the following services:
- Custom team kit manufacturing
- Athletic apparel design and production
- Textile research and development
- Sports equipment supply
- Custom branding and logo services
4. Order Process and Acceptance
4.1 Quotations
All quotations provided are valid for 30 days unless otherwise specified. Prices may be subject to change based on material costs and design complexity.
4.2 Order Confirmation
Orders are confirmed only upon receipt of:
- Signed quotation or purchase order
- Required advance payment
- Approved design specifications
- Complete delivery information
4.3 Minimum Order Quantities
- Team Kits: Minimum 10 pieces
- Athletic Apparel: Minimum 25 pieces
- Custom orders may have different minimums
5. Payment Terms
5.1 Payment Schedule
- 50% advance payment upon order confirmation
- 50% balance payment before dispatch
- Bulk orders may have different payment terms
5.2 Payment Methods
We accept the following payment methods:
- Bank transfer (NEFT/RTGS)
- UPI payments
- Credit/Debit cards
- Cheques (for established customers)
5.3 Late Payments
Orders will not be processed or dispatched until full payment is received. Late payments may incur additional charges of 2% per month.
6. Design and Customization
6.1 Design Process
- Initial design concepts provided within 3-5 business days
- Unlimited revisions until customer approval
- Final design approval required before production
6.2 Intellectual Property
- Customer owns rights to their logos and designs
- Winox retains rights to manufacturing processes and techniques
- Customers must ensure they have rights to any provided artwork
7. Production and Delivery
7.1 Production Timeline
- Standard orders: 10-14 working days
- Rush orders: 5-7 working days (additional charges apply)
- Bulk orders: Timeline varies based on quantity
7.2 Delivery
- Delivery charges are additional unless specified
- Risk of goods passes to customer upon dispatch
- Delivery delays due to unforeseen circumstances are not our responsibility
8. Quality Assurance
8.1 Quality Standards
All products are manufactured according to our quality standards and undergo thorough quality checks before dispatch.
8.2 Defect Resolution
- Manufacturing defects will be replaced free of charge
- Claims must be made within 7 days of delivery
- Defective items must be returned for inspection
9. Returns and Exchanges
9.1 Return Policy
- Custom-made items cannot be returned unless defective
- Standard items may be returned within 7 days in original condition
- Return shipping costs are customer's responsibility
9.2 Exchange Policy
- Size exchanges available within 7 days of delivery
- Original tags and packaging must be intact
- Exchange shipping costs may apply
10. Limitation of Liability
Winox' liability is limited to the value of the goods supplied. We are not liable for:
- Indirect or consequential damages
- Loss of profits or business opportunities
- Damages exceeding the order value
- Delays due to circumstances beyond our control
11. Force Majeure
We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, labor strikes, or supply chain disruptions.
12. Cancellation Policy
12.1 Customer Cancellation
- Orders can be cancelled before production begins
- Cancellation charges may apply for design work completed
- No cancellations accepted once production has started
12.2 Company Cancellation
We reserve the right to cancel orders in case of:
- Non-payment of dues
- Inappropriate or illegal design requests
- Technical impossibility of production
13. Confidentiality
We maintain strict confidentiality of customer designs, business information, and trade secrets. This information will not be shared with third parties without explicit consent.
14. Dispute Resolution
14.1 Amicable Resolution
We encourage resolving disputes through direct communication and negotiation.
14.2 Legal Jurisdiction
Any legal disputes will be subject to the jurisdiction of courts in NORTH WEST DELHI,, DELHI,, India.
15. Modifications to Terms
We reserve the right to modify these terms at any time. Updated terms will be posted on our website and communicated to existing customers.
16. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable.
17. Contact Information
For any questions regarding these terms and conditions, please contact us:
Note: By placing an order or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms constitute the entire agreement between you and Winox (NITIN SPINNERS LTD).